I. In case you have forgotten or haven't yet received your Login ID /Password:
If you have forgotten your Internet Banking Login ID or you have not yet received your Login ID, you can mail to email@example.com from the email-id you have provided in the internet banking application form.
II. In case you are unable to login:
You might get the following error messages at the time of logging in. Explained below is the appropriate action which has to be taken as the case may be
Message 1: Invalid Login ID/Password Action:
Please recheck Login ID/Password.
Please note that Password is case sensitive.
Incase you have forgotten your password, please submit a request for reset of password to firstname.lastname@example.org from the email ID given in the Internet Banking Application Form.
The new password will be generated and sent to your address as available with the Bank.
Message 2: Your Login ID is locked. Action:
Three Invalid Login Attempts will Lock your account and display the above message.
Kindly send mail to email@example.com to unlock the account from the email id given by you in the Internet Banking Application Form
The login would be unlocked and confirmed to you in mail.